Customer Relation Management

CRM Solution for your Business

Customer Relation Management

Customers are central to any Business and it is very important to build healthy relationship with customer for sustained long term profit. So here our CRM solutions help you to gather information about prospects and customers. CRM brings together information from all data sources within an organization to give one, holistic view of each customer in given time.

CRM helps our organization to get out of the bracket of typical limitations of any traditional methods of business, instead Our CRM act as all the tools, technologies and procedures to manage, improve or facilitate sales, support and related interaction with customers, prospects, and business partners through the enterprise.

What People Said!

Gruposistemas team does a wonderful job. They have greatly improved my business internet exposure.

Maria Terry

Gruposistemas team are highly professional and helpful and in a industry still have honorable old fashioned principles. I found my dealings with them very good.

Froege fall

Working with Gruposistemas has made launching easy for my Start-Up business. They gave great advice in every area possible.

Gstepi

What Solutions We Offer

We provide solution for following Applications

HR Administration Services

  • Recruitment process of Employee
  • Screening and short listing of candidates
  • Employee data records & Salary management
  • Performance management
  • Providing Temporary support
  • Attendance management
  • Employee Training & Motivation
  • Flexible staffing administration

Management of Data

  • Handle large volumes of data about across myriad platforms and languages
  • Provides solutions like document imaging, data entry and processing Character intelligent Character recognition etc.

Management of Transactions

  • Customer master maintenance
  • Reconciliation
  • Supplier helpdesk
  • Vendor master maintenance
  • Invoicing
  • Collections
  • Dispute resolution
  • Banking & cash application

We provide support to your organization to get out of the bracket of typical limitations of any traditional methods of business , instead Our CRM act as all the tools , technologies and procedures to manage , improve or facilitate sales , support and related interaction with customers , prospects , and business partners through the enterprise.



Marketing Optimization

With Our CRM we help them to understand customer requirements & behavior, thereby allowing identifying correct timeline to deliver product to the customer.

Client acquisition & satisfaction

With CRM help customer acquisition is increased as it fully understands the requirement of the customer and delivers the exact product needed by him.

Marketing information & other sources

CRM help in retrieving different sources and gathers all information to the current product, thereby increasing competition level.


Highlights of CRM Services

  • Service Support Management
  • Sales Force Automation
  • Contact Center Management
  • Campaign Management
  • AMC Management
  • Asset Management
  • Work Shop Management
  • Loyalty Program
  • IT Infrastructure and information assets
  • Gives a competitive edge



Industries We Serve

Provide best IT Solutions for many industries

Finance & Insurance

We offers solutions for Risk Management, Asset & Wealth Management, Business Application Services, mobile and contact-less solutions, Investment Banking & Brokerage, Retail/Wholesale Banking, Securities Services

Ecommerce

Our company offers design, development, support, hosting and mentoring of your website, we will also integrate this into the critical back office processes, creating a seamless transactional and customer service environment.

Education

We have been working with colleges, group of institutes, training institutes, private coaching institutes and large corporates for developing and deploying their e-learning solutions.


Manufacturing

We are expertise in IT Services & solutions for the Manufacturing industry enables us to foresee and comprehend the challenges that are changing the Manufacturing industry landscape.

Government

Our comprehensive technology expertise and service offerings leverage our proven experience with government agencies to meet all aspects of mission requirements.

Healthcare

The healthcare industry today is a very complicated industry. Its dependence on IT infrastructure is aimed to deliver better services to an increasingly product conscious consumer.

Our Approach

Discuss Business Need

We find out the client business requirement by listening to the brief & ensure that we meet the target.

Design the Front

After planning all functionality we create client idea into visuals according to target visitors.

Development Work

After Design finalization, We develop your Application with all the all features and functionality.

Golive

We do modification according to client need & intense testing we host the website for world.